At Mideaesthetics, we want you to love every item you purchase from us. If something isn’t right, we’re here to help.
Returns
We accept returns within 7 days of delivery. To be eligible:
- Items must be unused, in original condition, and in original packaging
- Proof of purchase is required
Non-Returnable Items
Certain items cannot be returned, including:
- Used or damaged items not caused by us
- Clearance or sale items (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
Shipping Costs
- Customers are responsible for return shipping fees
- Original shipping fees are non-refundable
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proof (photos/videos), and we will resolve it as quickly as possible.
Contact Us
For returns, refunds, or complaints, contact us at:
Email: contact@mideaesthetics.com